FAQ's | Tracker Monitor

Q. How does the Tracker device work?
Unlike Rac Track Star TM470 or other devices our TRACKER's have Very High Frequency (VHF) antena which is patented. The stolen vehicle recovery systems works like an electronic homing device. A covert transmitter is hidden discretely in one of several dozen places around your vehicle. There is no visible aerial or other identifying features so the thief can't see it and won't know it's there. Unlike our competitors we have our own, purpose-built, radio network dedicated to getting your vehicle back fast!

Q. What if I don't realise my car has been stolen?
Tracker has a motion sensor built in to the device, depending on which Tracker you have chosen to have fitted to your vehicle. The motion sensor is triggered if the vehicle is moved with out the vehicle being started. The owner of the vehicle is then alerted by tracker to confirm whether the vehicle has been stolen.

Q. Who tracks the car once it has been reported stolen?
The car gives off a silent signal which is picked up by any of the UK's 52 police forces that are within the vicinity of the stolen vehicle. The signal will direct the police to the exact location of the stolen vehicle, with the view of retrieving the car.

Q. What is VHF and how does it work?
VHF stands for Very High Frequency which is used by Tracker, the only vehicle tracking device on the market which uses VHF as part of their tracking system. VHF cannot be jammed or interfered with as the Tracker will alert an anti tamper alert notifying the authorities.

Q. What is GPS and how does it work?
GPS stands for Global Positioning System. Tracker uses GPS satellites which are out in space to locate stolen vehicles. The satellites communicate with each device to capture its most current location which is used by the Tracker headquarter to help track down stolen vehicles.  GPS is also used by satellite navigation system in cars.

Q. What is GSM and how does it work?
GSM stands for Global System for Mobile Communications. Tracker uses GSM technology as part of there tracking system. This is used as 1 of 3 forms of communication with the Tracker device which is fitted in the vehicle. GSM is the same signal used by mobile phone networks.

Q. Will TRACKER work abroad?
Tracker Locate will work abroad within Europe. Tracker Locate is Europe's number 1 tracking device. Tracker Locate has the unique VHF, GSM, GPS and Motion sensor built in, which makes it the most powerful tracking device created to date.

Q. Does the UK Police approve of your TRACKERS?
TRACKER is the first and only brand to be approved by the Association of Chief Police Officers (ACPO). TRACKER has a dedicated police liaison team, which includes former police officers who work with all of the UK's police forces. Over 1,500 police vehicles and 30 helicopters across the UK have TRACKER detection systems fitted, with a commitment to increase that number.

Q. How long does it take to fit a TRACKER and were can I have one fitted?
A typical Tracker install can take anything between 1-2 hours. We can arrange for your Tracker to be fitted at your home, work place or dealership before collecting your car. We have a promise to install within 5 days of making a booking.

Q. How long have you been established for and can I trust you with my car?
We have been established for over 12 years in the vehicle security industry and currently work for many main car dealerships like Mercedes, BMW, Volkswagen, Skoda, and Stratstones. Our engineers are time served in the industry and work on all types of vehicles. You can be rest assured that your vehicle is in the best hands as we pride ourselves in providing a quality service and a very high standard of workmanship. All our engineers are fully equipped with all the relevant tools specific to the car and job. All our engineers have the appropriate indemnity insurance protection for all vehicles.